vb66's Privacy Policy

1 Introduction & Scope

vb66 (referred to below as "we", "our", or "the platform") operates a safe and reliable online betting and casino service for players in Bangladesh. When you use our platform, you share certain personal information with us. The purpose of this privacy policy is to present to you, in complete transparency, how that information is collected, processed, stored, and protected.

This policy applies to the vb66 website, mobile interface, and all related services. By using our website or services, you are considered to have consented to the terms described in this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

vb66 always treats user privacy as its highest priority. We believe that proper protection of personal information is the core foundation of a trustworthy platform.

2 Information We Collect

vb66 collects user information in several ways. Details are provided below:

2.1 Information You Provide Directly

Information you voluntarily provide during account registration and use:

• Identity information: Your full name, date of birth, and national ID details.
• Contact information: Email address and mobile phone number.
• Financial information: Payment-related details required for bKash, Nagad, Rocket, or bank transfers. We do not store full card or account numbers.
• KYC information: Documents required for identity verification (such as a copy of your national ID or passport).

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• Device information: IP address, device type, operating system, and browser details.
• Usage information: When you logged in, which games you played, betting history, and transaction details.
• Cookies & session data: Data collected to improve website functionality and ensure security.

2.3 Information Received from Third Parties

We may receive necessary verification information from identity verification agencies or payment processors. This information is always transferred through secure, encrypted channels.

3 How We Use Your Information

vb66 uses collected information for the following purposes:

3.1 Service Operation & Improvement

• Creating, managing, and keeping your account secure.
• Processing deposits, withdrawals, and transactions.
• Running gaming and betting services without interruption.
• Continuously improving platform functionality and user experience.

3.2 Security & Legal Compliance

• Preventing fraud, money laundering, and other illegal activities.
• Completing identity verification and KYC processes.
• Monitoring usage patterns to ensure responsible gaming.
• Meeting applicable legal obligations.

3.3 Communication

• Sending important service-related notifications.
• Responding to your support requests.
• Sharing relevant promotional information, subject to your consent.

3.4 Personalized Experience

By analyzing your preferences and usage patterns, we can provide you with more relevant game suggestions and bonus offers. This personalization is done entirely with your convenience in mind.

4 Sharing Information with Third Parties

vb66 never sells your personal information to third parties or transfers it for commercial purposes. However, in specific circumstances we may share information with the trusted parties listed below:

• Payment processors: bKash, Nagad, Rocket, and bank transfer services — only the information necessary to complete financial transactions.
• Identity verification agencies: With accredited agencies for KYC and age verification.
• Technology service providers: For hosting, security, and analytics services — these providers are contractually bound to uphold our privacy standards.
• Legal authorities: To fulfil legitimate legal processes, court orders, or applicable legal requirements.
• Business successors: In the event of a company merger or acquisition, although the new owner will also be bound to comply with this policy.

Outside of the above cases, we do not disclose any personal information about you to any other party.

5 Cookies & Tracking Technologies

The vb66 website uses cookies and similar tracking technologies to improve your browsing experience.

5.1 Types of Cookies

• Essential cookies: To ensure the platform's basic functionality, such as maintaining login sessions and security verification. The site does not work properly without these cookies.
• Functional cookies: To remember your preferences and settings, such as language preference.
• Analytical cookies: To understand which parts of the site are used most, which helps us improve our services.

5.2 Cookie Controls

You can choose to accept or reject cookies from your browser settings. However, please note that disabling essential cookies may limit some platform functionality.

6 Data Storage & Security

6.1 Security Measures

vb66 uses industry-standard security measures to keep your personal information safe:

• SSL encryption: All data transfers on our website and app are protected by 256-bit SSL/TLS encryption.
• Encrypted storage: Sensitive information stored on our systems is kept in encrypted format.
• Access controls: Only authorized staff can access specific data, and their activities are regularly audited.
• Regular security testing: We conduct regular security audits to identify potential vulnerabilities.

6.2 Data Retention Period

We retain your information for as long as your account remains active. Even after an account is closed, certain information may be retained for as long as necessary to meet legal obligations and resolve disputes.

Once the purpose of retention has been fulfilled, information is securely deleted or anonymized.

6.3 Response to a Data Breach

If a security breach occurs that may affect your information, we will notify you and the relevant authorities as quickly as possible.

7 Your Rights

You have the following rights regarding your personal information:

• Right to access: You may request to know what types of information we are collecting and processing about you.
• Right to rectification: If there are any inaccuracies in your stored information, you may request that they be corrected.
• Right to erasure: In certain circumstances you may request that your personal information be deleted, although some information may need to be retained due to legal obligations.
• Right to restrict processing: In specific cases you may request that the processing of your information be limited.
• Right to object: You may object to the use of your information for marketing communications.
• Right to data portability: You may request to receive information about you in a structured, machine-readable format.

To exercise any of the above rights, please contact us using the contact details provided below. We will review your request in a timely manner.

8 Privacy of Minors

vb66 is a gaming platform for adults only. Our services are available exclusively to those aged 21 and above. We do not knowingly collect any personal information from minors.

During account registration and verification, we attempt to confirm the age of every user. If we are informed that information has been collected from someone under the age of 21, we will immediately close that account and delete the associated information.

If parents believe their child is using our platform, please contact our support team immediately.

9 Policy Changes

vb66 reserves the right to review and update this privacy policy from time to time. Changes may be made to this policy due to the nature of the service, technological changes, or legal requirements.

If there are significant changes, we will notify you in the following ways:

• A notice will be sent to your registered email address.
• You will be clearly informed when you log in to the platform.
• The "Last updated" date at the top of this page will change.

The updated policy will take effect from the date of publication. If you continue using our services after the changes, you will be considered to have agreed to the new policy. We recommend that you review this page regularly.

10 Contact Us

If you have any questions, comments, or requests to exercise your rights regarding this privacy policy, please contact the vb66 support team. Our team is available 24/7 to assist in both Bengali and English:

We take any privacy-related concerns you have seriously and aim to respond in a timely manner. Your trust and confidence are our highest priority.